Customer Imperative (Gain Grow Retain)
BombBomb
Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch,…
Recent Episodes
Getting started with CS Technology | Gain Grow Retain
Sep 15, 2020GGR | CS Leadership Office Hours | How to follow-through after a failure or set-back
Aug 30, 2020CSM Territory Planning w/ Kelly Hook | CS Leadership Office Hours
Aug 9, 2020CSM Territory Planning w/ Emily Campos | CS Leadership Office Hours
Aug 9, 2020Measuring Customer Relationships in B2B SaaS w/ Ziv Peled
Jul 24, 2020ENTERPRISE: Relationship Mapping to engage your key stakeholders in B2B SaaS
Jul 6, 2020SMB: How can we focus on getting outside of single-thread relationships?
Jul 6, 2020CS Leadership Office Hours: Closed-loop feedback that creates engagement | SMB
Jul 1, 2020CS Leadership Office Hours: Closed-loop feedback that creates engagement | Enterprise
Jul 1, 2020Your Customer Success Dashboard: What's on it? Enterprise Focus | CS Leadership Office Hours
Jun 9, 2020
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