Inside the Minds of Other Tech / SaaS Presidents

• •achieve faster pace of innovation through platform
• •enabling real-time visibility and predictive decision-making across supply chainNew
• •identifying and mitigating cargo theft and supply chain fragilityNew
• •increasing customer engagement through interactive feedback
• •focusing on 1-year execution for 2-3 year and 10-year goals

+10 more PRO

• •repetitive manual activities consume finance team capacity inefficientlyNew
• •planning cycles too slow to accommodate post-game analysis before next cycle beginsNew
• •difficulty managing human overrides and adjustments without understanding value addNew
• •people are uncomfortable with vulnerability in sharing early ideas
• •executive teams prioritize roi more than customer happiness

+10 more PRO

• •increasing pipeline velocityNew
• •nps (net promoter score)
• •percentage of us e-commerce conducted via shopify (currently 10%)
• •revenue (e.g., crossing a billion)
• •team growth (11 to 16 employees by year-end shows business traction)

+10 more PRO

• •omnichannel integration decision - moving beyond viewing online as separate channel, creating unified inventory strategy
• •patience on the long, impatience on learning: conviction on long-term goals, but rapid experimentation for short-term learning
• •value-based approach - driving major purchases off quantifiable value propositions (tco, roi, revenue uplift)
• •business line owner collaboration: business line owners figure out what matters most with the ciso
• •shared understanding: critical for company-wide alignment (whether 5 or 5,000 people)

+10 more PRO

• •linear thinking in non-linear environment
• •buyers just 'kicking tires' without formal evaluation intent
• •vendor incentive conflicts (suspicion that vendor profits from recommending unnecessary maintenance)New
• •untested or unproven partners lacking domain expertise or trusted credentials
• •collecting data without conversion to actionable insights or decisions

+10 more PRO